General Information
 Ordering Procedure Samples

 Shipping

 Imprinting/Decorating

 Custom Products

 Drop & Split Shipping

Personalization Pricing

 Rush Production 

 International Shipments

 Run Charges

 Special Color Requests

 Returns

 Die Charge & Set Up

 Production Time

Claims

 Artwork

 Gift Wrapping

Pricing

 Minimums

 Insertions

Payment

 Packaging

 Gift Cards

 

 
All logo work requires a die plus run charges. These charges are not included in the item price!
 
 Ordering Procedure

All orders and changes to orders must be in writing on the Purchase Order. This includes the order, order changes, delivery requirements, dates, paper proofs and any information pertinent to the purchase order.

Imprinting/Decorating

All products are priced without imprinting or personalization. All Royce Leather products can be Foil Stamped or Debossed (Blind Stamping).Our Art Department will evaluate your logo for the perfect size and location on the product selected.  Multiple logo options will be offered as location permits. Artwork must be provided in an AI or EPS file.

In addition to striking debossing, foil stamping is available as well and colors include Gold, Silver, Red, Green, White, Blue& Copper. Special colors are available upon request.

Personalization of initials & full names is available in several fonts, available in  UPPER CASE or Upper/Lower Case. Please advise font style before submitting order.


Personalization Pricing

For personalization up to 3 initials, the cost is $ 15.00 (A).
For personalization of full name, the cost is $ 25.00 (A).
Full names can be diamond engraved on plates for $30.00(A) and initials for $20.00(A).


Run Charges

For extra small items, including Business Card Cases, Luggage Tags, Key Fobs and Wine Case hang tags, Debossing costs $3.00 (A) & Foil Stamping costs $4.00 (A).

For small items, including wallets, checkbook cases, picture frames, organizers, padfolios, jotters, jewelry holders and organizers, passport cases, travel accessories, grooming kits, technology cases, mouse pads, and binders, Debossing costs $4.00 (A)  & Foil Stamping costs $5.00 (A).

For medium items, including toiletry bags, jewelry boxes and shoe bags, Debossing costs $6.00 (A) & Foil Stamping costs $7.00 (A).

For large items, including briefcases, backpacks, sports bags and luggage, Debossing costs $12.00 (A) & Foil Stamping costs $14.00 (A).


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Die Charge & Set Up

Standard Hot Foil Stamping or Debossing requires a Magnesium Die. Cost for the die and set up is $ 200.00 (A) per die (this includes paper proof). For repeat logo orders a $ 100.00 (A) re-set up charge applies.


Artwork

Artwork files must be vectorized in an .EPS or .AI format.

We will size as necessary and email a paper proof for approval with no additional charge. Artwork that requires professional attention can be handled by our graphic designer at an additional cost of $ 50.00 (A).


Minimums

THERE ARE NO MINIMUM ORDER QUANTITIES!


Packaging

Royce Leather Products are luxuriously encased in our signature two piece Royce Blue boxes with a rich silver bow and ribbon. Large items like Briefcases, Luggage & Garment Bags are packed in corrugated boxing for protection. Large items can be gift boxed at an additional cost. Any Royce product can be packaged with a Royce sticker, tissue paper or gift-wrapped.

Corporate logos can be debossed or foil stamped on a gift box at an extra charge.
Custom color gift boxes can be offered at an extra charge.

Samples

Blank products are returnable for credit within 30 days from shipping with an RA#. Once returned and inspected, a credit will be issued for the product, excluding shipping charges. Please include the original outbound order number with all returns. Random or spec samples are invoiced at first column pricing and are not returnable. Personalized products are not returnable.


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Custom Products

We pride ourselves in our ability to custom design products to meet the customers' specific needs. Custom designed samples can be made at a design cost of $ 200.00 (A) each. Please call for quotation and details on all custom work. Custom design samples require a prototype model or paper presentation that is clearly understood. Custom samples are not returnable. Custom orders can not be cancelled.


RUSH Production

Blank products are rushed at no extra charge. Rushed products with a logo require an overnight
RUSH DIE CHARGE of $100 (A).


Special Color Requests

Our signature color selection ranges from traditional proven classics to our spirited collection of vibrant designer colors, produced with fashion and function in mind.  Products can be produced in any color we offer with a minimum order of 100 pieces per product per color.  Custom colors can be made with a minimum order quantity.


Production Time

Blank products in stock will be ready for shipping within one or two business days. In stock products with a corporate logo will ship within 3 to 5 business days after paper proof approval. Rush orders can be shipped in 1-2 business days. There is no rush charge for an order. The cost to rush a die is $100.00 (A).

Personalized product with up to 3 initials, full names, or two lines of text will ship within 24 to 48 hours.


  
Gift Wrapping

High quality Gold, Silver, Green, Red, Blue and White gift-wrapping is available.

Gift-wrap prices vary according to the size of the gift box. Minimum charge for a gift-wrapped item is $ 6.00 (A) per piece for Corporate orders, and $ 10.00 (A) per piece on E-Commerce Drop Ship orders. Paper samples are available.


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Insertions

We will insert cards or other materials in packages for a cost of $ 0.70 (A) each.


Gift Cards

Rich gift cards will be made up and put into packages for a cost of $ 3.00 (A) each.


Shipping

Royce Leather ships globally including APOs, FPOs, and PO Boxes via UPS, FedEx, and USPS services. All prices quoted are FOB plant, NJ, USA. Please add $10.00(A) each for all C.O.D. shipments.

All orders will be charged a handling fee of $7.50 (A) per order.


Utilizing USPS provides a cost-effective method of shipping goods, however, the tradeoff is the inability to trace lost shipments. By opting for USPS rather than UPS or FedEx, the retailer assumes the risk and thus is responsible for lost shipments; Royce Leather reserves the right not to refund lost packages delivered via USPS.

 


Drop & Split Shipping

We will Drop-Ship (individually ship) most products for an additional charge of $ 7.50 (A) each plus shipping cost. This charge will be applied to all shipments to residential end customers. On Split shipments a charge of $ 7.50 (A) will be applied to each destination address on the order.


International Shipments

All orders for Export must be accompanied by the proper documents. Proforma and Commercial Invoices needed for export must be provided.


Returns

Blank products can be returned within 30 days of date of purchase. Returns are subject to inspection and approval before a credit is issued. All shipping charges must be prepaid. Please include a copy of the original invoice/order in the package for proper credit.  IMPRINTED OR PERSONALIZED PRODUCTS CANNOT BE RETURNED. Personalized products will be repaired or replaced. No credit will be issued for personalized products. Non personalized merchandise may be returned for credit. For a return quantity of more than one product a 25% re-stocking fee will be charged. Credit will be issued for the merchandise only. The customer is responsible for original shipping and handling charges, as well as the return shipping charges. Please use Invoice # as the RA# and ship to ATTN: RETURNS.


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Claims

Claims must be made within 10 days of shipment. Shortage claims must be made within 48 hours of receipt.


Pricing

Pricing is subject to change without notice.


Payment

We accept Visa or Master Card, corporate checks, ACH, bank transfers, and  bank wires. On large orders a  50% deposit is required. Terms for e-commerce accounts are credit cards, bank wires, ACH, and check  as shipped. Terms for general orders and corporate orders must be arranged.  Custom Products must be paid in full upon placement of  purchase order. 

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